April 1st, 2014

Ribbeck Law Bench Slapped Over Malaysian Aircraft Disappearance; Threatened with Sanctions

RibbeckLawFirm-714660Chicago based Ribbeck Law was sharply bench slapped yesterday and threatened with sanctions by Cook County Judge Kathy Flanagan over the motion it filed regarding missing Malaysian Airlines Flight 370. The motion had allegedly been made to identify parties to a potential lawsuit that it intends to file in the United States.

Noting that similar Ribbeck motions had been rejected previously regarding air crashes in San Francisco and Laos, Judge Flanagan was not kind to Ribbeck. Via the Chicago Tribune:

“Despite these orders, the same law firm has proceeded, yet again, with the filing of the (Malaysia crash) petition, knowing full well there is no basis to do so,” Flanagan wrote.

The judge said she “will impose sanctions” if Ribbeck Law continues to make such filings.

While the firm claims it “expects” to represent half the victims, this seems (to me) to mere huckstering and puffery to obtain clients. The basis of my opinion? Repeat conduct.

We start with this, from the Tribune, regarding the missing Malaysian plane:

The first petition, filed March 25, named as a plaintiff Januari Siregar, who was described as the father of missing passenger Firman Chandra Siregar, 24.

But the plaintiff has turned out to be an uncle at odds with the rest of the family, and a spokesman for Siregar’s real father told the Tribune in an email Monday that he had not authorized Ribbeck Law to take legal action in Chicago.

From there we turn to the fact that the firm has put out press releases regarding its filing. Why put out press releases? As a way of trying to get a message to other victims that says, “Hey! We’re already handling this case, why not come to us?”

And from there we roll back further to last year when the National Transportation Safety Board reported the Ribbeck firm, in connection with the crash landing of Asiana Flight 214 in San Francisco, to the agency that regulates attorneys for further investigation of its online communications and in-person meetings with passengers. This was, presumably, referring to its disciplinary commission.

According to this Associated Press articleRibbeck was the only firm that warranted such referral (as of the time it was written). The referral came because because the NTSB “received an unspecified number of complaints about solicitations since the July 6 accident that killed three Chinese teenage girls and injured 180.”

I have also used this blog to present evidence of Ribbeck violating both a federal 45-day anti-solicitation law for aviation crashes as well as New York’s 30-day anti-solicitation rule for personal injury matters. The firm, for example, set up a website  and ran Google ads for the purpose of soliciting victims from the crash of Continental Airlines 3407 in Buffalo in February 2009. The contact person was attorney Monica Kelly. Other firms had also erred by doing this, as I noted in a February 16, 2009, posting.

A week later I followed up, and it wasn’t pretty for the firm. All the other firms had yanked down their ads, having been caught doing what they shouldn’t. Did Ribbeck? See: Ribbeck Firm of Chicago Still Soliciting Buffalo Plane Crash Victims?

And there is much more. From the Chicago Tribune two days ago:

In a recent commission action that is public, however, Kelly was recommended for censure last month for allegedly continuing to try to represent a survivor of a 2009 Turkish Airlines crash in the Netherlands that killed nine passengers and crew. The survivor had sent a letter terminating the relationship, records show. Kelly has appealed the decision.

According to commission records, Kelly also was accused of improperly soliciting that victim, who walked away from the crash but later learned he’d suffered a broken back and other injuries. The man testified that four people came to his home in 2009 as he was recuperating in bed, set up a projector and pitched him on Ribbeck’s prowess as an aviation litigator, according to the records. In its written ruling, the panel said there was not enough evidence to sustain those charges.

In 2008, Kelly’s brother and partner in the firm, Manuel von Ribbeck, was cited while working for another firm he allegedly posed as a Red Cross worker when he approached a man who’d lost his wife and daughter in a plane crash in the Bahamas.

The man alleged von Ribbeck invited him to a nearby hotel, where a projector had been set up and literature about the firm he was working for was passed out. The man told his lawyer, John Ruiz of Miami, who later filed a complaint with the disciplinary commission.

James Healy-Pratt, from London-based StewartsLaw, which is also dealing with these issues, gave me his thoughts on yesterday’s order threatening Ribbeck, given the fact that the airliner is still missing and that such lawsuits are often kicked out of US courts. He said he was:

surprised and confused with the premature legal activity in Chicago State Court. This was especially so, given that the airliner is still missing to this day, and the public fact that some 10 years of US Federal Court decisions have kicked out real lawsuits, on forum non conveniens motions, in foreign air disaster cases just like MH370. What was not surprising was the swift, decisive, and no-nonsense response of the Chicago State Court in dismissing the baseless lawyering, and promising sanctions for any repeat performances. This was an unwelcome and insensitive distraction for many of the families of MH370 at a very difficult time.

Other aviation lawyers are also outraged.  From this Reuters article:

Several U.S. aviation lawyers and experts called the Ribbeck filing premature and a publicity stunt, since the details of the plane’s disappearance were still largely unknown.

Justin Green, a lawyer with competitor aviation law firm Kreindler & Kreindler, said the filing was “nothing short of outrageous.”

“Without plane wreckage, victims’ bodies and any substantial evidence of cause or potential motive, there is simply no way to determine liability at this point in the investigation, and any legal counsel should recognize that,” he said in a statement on Monday.

And Robert Clifford, who also litigates aviation disasters, had last week predicted Ribbeck’s motion in the missing Malaysia case would be tossed out of court. He told Inside Counsel the filing was “grossly premature and without foundation.” He also described it as a “publicity stunt.”

There is a big downside to putting out press releases, filing frivolous motions to garner press attention and using the web to solicit clients in violation of federal and state rules. And that downside is that it may pique the interest of others who have strong opinions on ethics.  It isn’t only victims and their families that are watching.

 

 

August 2nd, 2013

Ribbeck Law in Hot Seat (Again) Over Air Crash Solicitation

Back in 2009 I wrote a couple times about Chicago based Ribbeck Law Firm’s attempts to procure clients after a plane crash in Buffalo. I  questioned whether it was violating both New York’s 30-day moratorium on contacting victims/families as well as the federal 45-day rule that prohibits solicitation.

Now, according to this Associated Press article, they are in the hot seat over accusations of unlawful solicitation regarding the crash of Asiana Flight 214 in San Francisco. The National Transportation Safety Board has reported the firm to the agency that regulates attorneys for further investigation of its online communications and in-person meetings with passengers, presumably referring to its disciplinary commission.

According to the article, Ribbeck is the only firm that warranted such referral (so far). The referral came because because the NTSB “received an unspecified number of complaints about solicitations since the July 6 accident that killed three Chinese teenage girls and injured 180.”

Let me say, having covered Ribbeck’s conduct in the past, I’m not in the least bit surprised.

When I covered the crash of Continental 3407 in Buffalo on February 12, 2009 — covering it specifically to see if any firm was violating a new anti-solicitation rule in New York — Ribbeck popped up on my radar. Actually, it popped up on my Google search along with six other firms chasing cases.

The firm was the focus of two posts that I made. The first, on February 16th, detailed how it set up a website (www.continental3407.us ) specifically to solicit for the crash and ran Google ads to direct victims to the site.

The second one, a week later, pointed out that six out of the seven firms had yanked their ads down after my post ran. One did not. Ribbeck was still at it. But it modified its call to action (Please feel free to contact us at    …) to now have merely expressions of sympathy, passenger lists, news, a “legal zone,” and contact information. Not very subtle.

Back then I focused on my opinion that Ribbeck had failed all four prongs of New York’s anti-solicitation test (as opposed to the federal prohibition).

Three days after my post appeared, entitled Ribbeck Firm of Chicago Still Soliciting Buffalo Plane Crash Victims? (And A Round-Up) ,  I wrote about how Ribbeck had also pulled down its ads. Perhaps they realized they had stepped over the line, or perhaps all the important contacts had already been made, or something else. I don’t know, no one called to let me know.

My decision to search for firms that might violate these laws was not accidental. In fact, the day after the Buffalo crash I wrote about how I would be looking, as this was going to be the first real test of New York’s then-new ethics rules on solicitation. It was during this same time frame that I wrote about how attorney ethics can be “laundered” with a variety of subterfuges: New York’s Anti-Solicitation Rule Allows For Ethics Laundering and Must Be Modified.

It’s taken a few years to get to this point, but it’s a point that I knew was inevitable.

The federal law that prohibits solicitations within 45 days, by the way, is  49 U.S.C. 1136 (G)(2):

(2) Unsolicited communications.– In the event of an accident involving an air carrier providing interstate or foreign air transportation and in the event of an accident involving a foreign air carrier that occurs within the United States, no unsolicited communication concerning a potential action for personal injury or wrongful death may be made by an attorney (including any associate, agent, employee, or other representative of an attorney) or any potential party to the litigation to an individual injured in the accident, or to a relative of an individual involved in the accident, before the 45th day following the date of the accident.

Perhaps we will see soon how that rule gets interpreted within the era of website and online solicitations. But one thing is certain, this isn’t new stuff for Ribbeck. They’ve flown this route before.

 

February 23rd, 2009

Ribbeck Firm of Chicago Still Soliciting Buffalo Plane Crash Victims? (And A Round-Up)


I was all set this morning to write that the lawyers I found last week running Google ads regarding the crash of Continental Flight 3407 near Buffalo had all been pulled down. There were seven law firms involved: Three from Chicago, two from Philadelphia, and one each from Houston and New York. I had done a Google search while on vacation in Florida on Saturday and, when I found none, asked Scott Greenfield to run one in New York in case there was some regional difference in the Google algorithms. He also found all the ads gone.

But as I sat down to type this morning I did one last search and, lo and behold, a search of “Flight 3407” finds that the Ribbeck Law Firm of Chicago has an ad again, and they seem to determined to make themselves a test case of New York’s 30-day anti-solicitation rule. This is the firm that built a site specifically for this crash, www.Continental3407.us.

It’s worth noting that the web site has now been modified. This come-on previously appeared on the site after expressions of sympathy:

Please feel free to contact us at 1 312 xxx-xxxx or 1 312 xxx-xxxx should you
have any questions. You can also send an e-mail to Monica Kelly(aviation
law) at [email protected].
Operator Colgan Air, as
Continental Connection

The modified site no longer screams at people to call them, but expresses condolences and tells people how to contact them in more subtle ways. You can see the old version here and the new version here: RibbeckFirm-modified site.

Thus, in modifying the site, the firm apparently seems to believe that they stepped over the ethics line with a flagrant solicitation, in violation of New York’s 30 day anti-solicitation rule and the 45-day federal anti-solicitation rule (depending on the fed definition).

But the firm may also likewise believe that running a Google ad designed to appear for a “Flight 3407” search inquiry with the overt part of the solicitation now removed, will somehow save them from the ethics rules.

The un-tested ethics rules would seem to say otherwise. Ribbeck seems to fail on all four prongs of New York’s definition of solicitation. Note in particular the very troublesome section “b.” It is troublesome due to the difficulty sometimes in defining “the primary purpose” of a communication. According to Ethical Consideration (EC) 2-18 of New York’s Code of Professional Responsibility:

A “solicitation” means any advertisement:
a) which is initiated by a lawyer or law firm (as opposed to a communication made in response to an inquiry initiated by a potential client);
b) with a primary purpose of persuading recipients to retain the lawyer or law firm (as opposed to providing educational information about the law) (see EC 2-6(c));
c) which has as a significant motive for the lawyer to make money (as opposed to a public interest lawyer offering pro bono services); and
d) which is directed to or targeted at a specific recipient or group of recipients, or their family members or legal representatives. (emphasis added)

Since Ribbeck had flat-out asked people to call when they set this web site up, though, they will be hard pressed to claim that solicitation of victim’s families was not the primary purpose.

Other posts I’ve made on this subject, dating back to the start of this blog and continuing through with the splash landing in the Hudson of Continental Flight 1549 until the present:

Links to this post:

march 5 roundup
uninjured patients of california, unite to demand the money you have coming to you! [russell jackson via pol]; lawyer’s nastygram to blogger patterico: how dare you talk to my witnesses as part of your research on my case?
posted by Walter Olson @ March 05, 2009 9:35 AM

 

February 16th, 2009

Flight 3407 (Buffalo Crash) Web Site Established By Law Firm (Contravening Ethics Rules?) Updated


A new website has been established by a Chicago law firm to solicit the family members of the crash near Buffalo New York last week. It is the Ribbeck Law Firm, founded by Manuel von Ribbeck. This is the web site’s home page (www.continental3407.us/index.htm) with a snapshot of the page at about 1:50 pm today: /Flight3407WebSite.pdf Other lawyers have been found to be using Google Adwords to solicit readers to their websites with the search term “Flight 3407,” while keeping that search term out of the ad itself.

(I had previously discussed how this air disaster would test New York’s new 30-day anti-solicitation rules.)

The lawyers at Ribbeck express sympathy for the victims at their new site, and then invite relatives to contact them with this come-on from partner Monica Kelly:

Please feel free to contact us at 1 312 822 9999 or 1 312 608 6776 should you have any questions. You can also send an e-mail to Monica Kelly (aviation law) at [email protected].

You can find the ad when you Google Flight 3407 (/Flight3407GoogleSearch.pdf), and you will also find another Chicago firm popping up, The Nolan Law Group. The Google ad link for Nolan brings up this following image as of 1:56 p.m. today under a banner that states, in part, “Free Case Evaluation” (though the banner doesn’t turn up in the pdf: NolanLawGroup2%[email protected] The juxtaposition of an “article” on the crash with “Free Case Evaluation” speaks volumes, to me, of the intent of the web site. (h/t Jennifer Liddy in the comments of prior post.)

A third out-of-state firm, The Gibson Law Firm of Houston, has also started running Google ads that respond to the Flight 3407 search inquiry:/Flight3407Search2%[email protected] Hitting the ad brings us to this page /GibsonLawFirm2%[email protected] with stuff written about the crash next to a sidebar that offers “Have your case reviewed today.” Gibson even goes so far as to claim that the Continental crash is one of their “practice areas.” /GibsonPracticeAreas.pdf

All of this is the type of stuff that New York’s new ethics rule was designed, I think, to combat. The ethics rules also clearly apply to out-of-state attorneys:

Extra-Territorial Application of Solicitation Rules

EC 2-21 All of the special solicitation rules, including the special 30 day (or 15 day) rule, apply to solicitations directed to recipients in New York, whether made by a lawyer admitted in New York or a lawyer admitted in any another jurisdiction.

By soliciting for a New York accident it would seem to make any potential defense that New York has no jurisdiction over them particularly difficult.

Also on the list Google search list is the office of Jonathan Reiter, who had previously had an ad up with a specific reference to the flight, and then had it pulled down when he was alerted to my blog posting. The ad still pops up, though, with a search of “Flight 3407,” which seems to indicate an attempt to coax victim’s families to the site without explicitly stating the name of the flight in the ad.

As I noted in that prior post, when marketing and ethics are entwined, then outsourcing the marketing results in an outsourcing of ethics. Any firm that doesn’t have an admitted lawyer directly overseeing every marketing decision runs the risk of a mistake that can ruin a career.

It’s also worth noting that there are federal penalties for soliciting after air disasters (though I have confined all prior discussion to New York’s ethics rules and how they come into play regardless of the type of disaster). Federal law prohibits solicitations within 45 days. As per 49 U.S.C. 1136 (G)(2):

(2) Unsolicited communications.– In the event of an accident involving an air carrier providing interstate or foreign air transportation and in the event of an accident involving a foreign air carrier that occurs within the United States, no unsolicited communication concerning a potential action for personal injury or wrongful death may be made by an attorney (including any associate, agent, employee, or other representative of an attorney) or any potential party to the litigation to an individual injured in the accident, or to a relative of an individual involved in the accident, before the 45th day following the date of the accident.

This law was passed in the wake of TWA Flight 800 crashing off the coast of Long Island. You can read background on the history of the law here. The issue here will be whether running ads on Google constitutes a “solicitation.”

What state and federal authorities intend to do with these people remains to be seen. Clearly, it seems, as lawyers try to fuzz the line of solicitation, then First Amendment battles will come to the forefront. There is one currently pending before the Second Circuit, which I previously discussed regarding some of the ways that marketers might try to beat the rules and the First Amendment issues that they create: New York’s Anti-Solicitation Rule Allows For Ethics Laundering and Must Be Modified.

————————–
Updated 2/16/09 8:52 p.m. — A third Chicago law firm is now directly soliciting clients via Google Adwords and their website, the Clifford Law Firm. A search of “Buffalo Plane Crash” (h/t Dano in the comments) returns this ad (/BuffaloPlaneCrashSearch2%[email protected]):

Buffalo Plane Crash
aviation.cliffordlaw.com
Experienced Airline Disaster And Wrongful Death Lawyers.

The caption of the webpage is this: Buffalo NY Plane Crash Involved Turboprop Plane: We have aviation attorneys with experience in plane crash claims involving turboprop aircraft.
The page is here: /BuffaloPlaneCrashCliffordLaw.pdf

I’ll say this about Chicago personal injury bar: Right now they’re making the rest of us look good.

And as a refresher, this is the definition of solicitation in New York according to Ethical Consideration (EC) 2-18 of the Code of Professional Responsibility:

A “solicitation” means any advertisement:
a) which is initiated by a lawyer or law firm (as opposed to a communication made in response to an inquiry initiated by a potential client);
b) with a primary purpose of persuading recipients to retain the lawyer or law firm (as opposed to providing educational information about the law) (see EC 2-6(c));
c) which has as a significant motive for the lawyer to make money (as opposed to a public interest lawyer offering pro bono services); and
d) which is directed to or targeted at a specific recipient or group of recipients, or their family members or legal representatives.

It is clearly my opinion that, in using “Buffalo” and “Flight 3407” in Google Ads, as it appears is happening, that the “primary purpose” of the ads is to persuade the targets to retain the firm.
————————————-
2/17/09 Update: DC Firm Jumps Into Cyber-Solicitation Fray, Chasing Buffalo Air Crash Clients

Links to this post:

blawg review #200
could this be the end of the line? when we started blawg review with the question, “do you blawg?” in 2005, who would have thought this traveling carnival of law blogs would still be alive 200 weeks later?

posted by Editor @ February 23, 2009 12:00 AM

february 19 roundup
surprising origins of federal corruption probe that tripped up luzerne county, pa. judges who were getting kickbacks on juvenile detention referrals: insurers had noted local pattern of high car-crash arbitration sums and sniffed

posted by Walter Olson @ February 19, 2009 1:04 AM

Unethical Ambulance Chasing?
In the past I talked about Wisconsin personal injury attorneys sending letters to recent car accident victims, similar Wisconsin law firm’s letters, and accident lawyers who post about recent accidents. In the newest twist,

posted by Frank Pasternak @ February 19, 2009 12:05 AM

ny attorney ethics…
blogger eric turkewitz of the the new york personal injury law blog had an interesting post about attorney ethics and ads on the internet. this post specifically dealt with attorney ads after the buffalo plane crash.
posted by Colleen Ostiguy @ February 17, 2009 10:33 AM