January 4th, 2013

Using Sandy Hook Massacre for Law Firm Marketing? (Updated x2)

1/4/13 – Update – this post has been modified where indicated to remove the name of a law firm and add the name of marketing firm. Explanation below.

1/9/13 – Update – The comment might have been left by a “Negative SEO” company trying to use this blog to damage someone else. Explanation below.
———————–

I’ve written before about the dangers of lawyers outsourcing their marketing to others, because marketing and legal ethics are intertwined. Thus was born the simple formula:

outsourcing marketing = outsourcing ethics

But it isn’t just ethics that get outsourced. Those who outsource their marketing are also outsourcing their brains. Why? Because now you have an agent writing on the web on your behalf. The fact that something might not violate the code of professional responsibility doesn’t mean it isn’t stupid and humiliating.

Now comes today’s example. In late December I wrote about a fundraising event for Sandy Hook (12 Miles to Newtown). I don’t need to explain the many levels of horribleness of the massacre of children.

But because the New Jersey law firm of [redacted] apparently outsourced its marketing, this piece of tripe was posted in the comments:

Its a good way to show that, people are still care for each others.
Thanks for this!!!
It was a phase which is gone so now we have to move on.

The  writer is listed as haddonfield new jersey law firm, which is obviously the first clue to spam. The second clue is the link to the website embedded with the name. The third clue is the Gmail address of [email protected].

But the final clue is, of course, the meaningless gibberish, which is definable as crap unrelated to the posting. Really now, “It was a phase which is gone so now we have to move on”?

Congrats to [redacted] for having someone write this in their name. Well played gentlemen, well played.

And now an offer to the firm — an idea I poached from Popehat and have used before— if you are willing to cough up the name of your godawful marketing company, I will modify this post.
———–
1/4/13 Update: Last night Drew Rigler of Impact Internet Marketing in New Jersey contacted me via email, aghast at what had happened. His small company does the Internet marketing for the law firm.

He says that everything they currently do is in house, and that their one attempt to outsource the creation of an app did not work out well. There isn’t anybody overseas that is paid to make comments on blogs. (The IP address for the comment spam says India.)

As I type, he said he is scrambling to find out how this happened. Now you would think that anyone looking to save their skin would claim to be aghast, right? But Rigler had this to say also, in his very first email to me:

I stand by our client and if you wish to drag anyone through the mud, feel free to use my name, my company, but not the great lawyers and team at [the law firm that hired us]. This is in no way reflective of them as a company or a firm.

That is an upstanding comment to make that I simply can’t take issue with.

I expect to update this again after Rigler completes his investigation. Since he (and the law firm) have a vested interest in finding out who did this and why, I expect that I will hear back from them.
———–
1/4/13 Update Rigler got back to me again to let me know that their current belief is that a “Negative SEO” company was trying to damage the law firm, by dropping comment spam here and hoping that I would write about it.  While I know there are bad people in this world — and that such black hat tactics might go on in politics —  I never knew that a company could be founded on that principle and then target lawyers for its “marketing.”

And yet, Rigler tells me that such a company had actually pitched its services to one of the lawyers previously, which they obviously rejected, and then two bits of subtle attack popped up. One was here and one was elsewhere (which he showed me). He also gave me a link to the company that does it, which I won’t share so as not to give it any link juice.

Why did this happen? Was it anger by a company whose entreaties were spurned? A competitor hiring it? Someone testing the waters to see what happens? I don’t know.

Caveat Jurista.

 

January 4th, 2013

Rakofsky Case – The Sanctions Motions (Updated)

This is an update on the matter of Rakofsky v. Internet. Your familiarity with the facts will be assumed, but if you need a primer, you can read through the various posts tagged Rakofsky. There are 13 motions to dismiss that are pending. Or you can use the Google.

As previously noted, I am both a defendant and local counsel. Since I am counsel, I won’t add substantive commentary to the filings since I don’t like to use this blog to discuss pending matters.

In November, the American Bar Association moved for sanctions. That motion is currently returnable January 17, 2013. Returnable, in this case, simply means that is the day for final submissions. There won’t be oral argument on that, or any other matter, unless the judge specifically asks for it.

This is the ABA submission and Rakofsky opposition:

ABA-Affirmirmation-Harris

ABA-MemoOfLaw

Rakofsky Opposition

ABA-ReplyAffirm-Jones (added 1/16/13)

ABA-ReplyAffirm-Dale (added 1/16/13)

ABA-ReplyMemoOfLaw (added 1/16/13)

Rakofsky letter to court dated 3/13/13 and Matthew Goldsmith transmittal letter to ABA dated 3/14/13  (added 3/21/13)

ABA letter to court responding to Rakofsky, dated 3/20/13  (added 3/21/13)

Our group of 35 defendants, represented by Marc Randazza, just made our own motion, also returnable January 17th. These are the filings so far:

Turkewitz Affidavit

MemoOfLaw (Randazza)

Exhibit A – Transcript of June 28, 2012 hearing on motions to dismiss

Exhibit B – Letter Judge Hagler July 1 – Rakofsky letter explaining why negligence claim was not duplicative of defamation claim

Exhibit C January 3, 2012 order, denying plaintiffs’ motion as “incomprehensible”

Exhibit D Marc Randazza’s June 17, 2011 reply affidavit in support of his motion for pro hac vice admission and extension of time

Exhibit E The April 1, 2011 transcript in United States v. Deaner, Criminal Action No. 2008-CF1-30325 (D.C. Superior Ct.)

Exhibit F The March 31, 2011 transcript in United States v. Deaner, Criminal Action No. 2008-CF1-30325 (D.C. Superior Ct.)

Exhibit G Joseph Rakofsky’s March 31, 2011 Facebook status update, which reads “1st-Degree Murder…MISTRIAL!”

Exhibit H Redacted copy of October 6, 2010 e-mail to an investigator in the Deaner case, wherein Rakofsky uses the word “trick” (commonly referenced as the “trick e-mail”)

Exhibit I Rakofsky’s June 9, 2011 e-mail to Michael Doudna, submitted as an exhibit to Doudna’s motion to dismiss and motion for sanctions

Exhibit J Rakofsky web ads from Connecticut, Washington DC and New Jersey

Exhibit K – Summons and complaint; amended summons and amended complaint

March 6, 2013 Update– new filings this week

RakofskyOppAndX-motion

Turkewitz Reply/Opposition Affidavit

Exhibit P – Turkewitz Sur-Reply Affidavit on motion to admit Randazza pro hac vice.

Randazza Reply/Opposition Memo of Law

Minutes of April 8th Oral Argument, (added 4/22/13)

Decision and Order (April 29, 2013) (Motions to dismiss granted; motion for sanctions denied)

 

 

 

December 24th, 2012

Twelve Miles To Newtown

The fire truck that led us into Newtown turned on its speakers. And out came a mournful rendition of Amazing Grace on the bagpipes. I stood this past Saturday with 120 other runners, and headed into town. We were a mile or two away, and we ran slowly toward its center.

We had gathered on the edge of town after running from Roxbury, 12 miles or so from Newtown, to pay our respects, to donate money, and then leave without overstaying our welcome.

While we had the support of local officials for our fundraiser, and the Roxbury fire department had escorted us the whole way, lights blazing, we still didn’t know what to expect in a town overwhelmed with grief, memorials, and visitors. Many, many visitors.

Where is the line between honoring the memories of innocent lives and showing support, and the uncomfortable feeling that some may view outsiders as participating in a morbid sort of tourism? That line, of course, is unknown, as it resides in the ever-shifting sands of emotion within each of us. That which is acceptable and welcome to one may be unacceptable and unwelcome to another.

The run — not a race — was organized by Brian Vanderheiden, a local runner living just eight miles away. He gathered friends in the area, centered around a vibrant running community in Roxbury, and then invited others from the outside to join him. On short notice in a grief-stricken week, he and a supporting crew put this together.

It was cold and cloudy when we left the park that was our staging area, with an ever-so-light sprinkling of fresh snow giving a bucolic covering to the farms and fields on rolling hills that we ran past. We chatted as we went, green and white ribbons flapping in the wind, all the while wondering and worrying about what awaited us.

Losing innocent adults to a hail of gunfire is awful enough, but what is the right thing when a child is lost? What is there to say to the family? To do? On NPR, Linton Weeks discusses that very subject, knowing from tragic experience, having lost two sons in 2009 to an out-of-control  tractor-trailer that crashed into their stopped car. He has much to say, even if there might be little to say for the friends, neighbors and others trying to provide support.

As 120 runners approached town in unison, pulling hats from heads and choking up, a few on the sidewalks gave a gentle applause of acknowledgment. Homeowners on nearby porches gave a thumb’s up. A couple of drivers going the other way on our road stopped to say thanks.

The town was filled to the gills with makeshift memorials that would crack the soul of any that breathe. There may easily be a thousand or more stuffed animals within them, along with all manner of flowers, candles, Christmas trees, stockings, personal notes and letters and more. A giant broken heart sits by the firehouse inscribed with the names of those lost. A group of leather-clad bikers walked by, among those paying respects for an incomprehensible tragedy.

One person in our runner’s group wrote on Facebook about the reaction she had received:

At the finish a friend and I were approached by three teenage girls who thanked us for what we did today.

I don’t know what we did, but they were in tears.

Life doesn’t always present us with clear choices on which road to take, as the potential choices may defy empirical analysis. We cannot always appreciate how others will view our actions. We go sometimes with our gut, and we hope for the best.

 

December 21st, 2012

Twittering With the Enemy (A Blogospheric Celebration)

Yesterday I re-tweeted something that Ted Frank wrote over at Point of Law; a piece about lawyers whining about no work. His point — after noting that he started up a successful public interest law firm dedicated to objecting to class actions that don’t treat the plaintiffs well — was that there were many good causes out there for lawyers to get involved with. Get off your ass, he effectively said, and go find a cause to represent.

The main point that I took, before he addressed a myriad of potential legal issues, was how much he enjoyed what he was doing as opposed to the career track toward academia he had anticipated. He wrote that he

discovered how much I like litigation when I have autonomy and don’t have to make arguments I don’t believe in, and discarded the idea of writing law-review articles no one would read. Today I have two attorneys working for me, a fascinating docket, and get to argue more appellate cases every six months than I did in my entire ten-year BigLaw career.

Frank’s political views, of course, are not universally shared, particularly by members of the plaintiff’s personal injury bar. But he did address, as I said, a number of issues that could be raised by lawyers looking for new career tracks.

There are three different reactions that I’ve seen, though I think the last one might be the most important…stick with me here, because this time I have an actual point to make.

The first reaction to the Frank piece came  from Max Kennerly (First Lesson For New Plaintiff’s Lawyers: If It Was Easy, Everyone Would Be Doing It). Kennerly is always a good read, and he gets into the nitty gritty of the details of the clients and lawyers actually meeting each other:

plaintiffs’ law firms don’t just discover viable legal claims somewhere in the world and file them, they only enter the picture after clients find and hire the lawyersMarketing lawyers is hard work.

He goes on to discuss — and I won’t give it all here because I think you should head over to his site and read it yourself — the extraordinary difficulties of the entire contingent fee arrangement and trying to fund mass actions:

Frank is arguing for inexperienced, poorly capitalized lawyers to dive right into expensive and prolonged complex litigation involving procedural mechanisms (e.g., the class action) and causes of action (e.g., antitrust) that are routinely attacked by no less a force than the United States Supreme Court against defendants with essentially unlimited resources, like “Ivy League schools” and “the Obama administration.”

The second objection comes from Elie Mystel over at Above the Law. First he identifies the problem:

the problem is that “the reason” most people went to law school was “money.” The “cause” most people signed up for was “risk-averse earning potential.” Frank is essentially telling a group of mercenaries to find a cause they believe in and fight for free for a time, and then the money will come. And it’d be great advice except for that fact that most mercenaries didn’t get into the business for a cause, they’re in it for the cash.

But from there Mystel digs deeper and points the finger at the law schools that teach legal theory, as opposed to the actual practice of law. Young, unemployed lawyers are simply not up to the task of doing what Frank advocates because they’ve never been taught. He notes:

Not everybody has the skills to start their own business, and it’s not like law school spends a lot of time — or any time whatsoever — teaching and training people in the art of making money with a J.D. Heck, there are hard-working, incredibly intelligent partners at law firms who have no freaking clue how to market themselves or their legal expertise. We call them “service partners,” and they’d probably be working for the hourly rates of an SAT tutor if it weren’t for “rainmakers” with business savvy who know how best to turn talent into money.

Scraping clients together is hard, not everybody knows how to do it, and law schools aren’t teaching people.

And finally, there is a third objection that I didn’t expect, and the one I consider most important. This one comes from “Michael” on Twitter, who was displeased that I (and Dave Waterbury) re-tweeted Frank’s piece to begin with:

@Turkewitz @dewesq55 Really? Sending a link advocating undercutting standard fees on contingency fees = asking for a race to the bottom.

That is correct, I re-tweeted something even though I had disagreements with parts of it and even though Frank has a long history of being a tort “deformer” whose political views I oppose. And you know what? I once hired him as my attorney anyway. I explained that in detail a few years ago: Turkewitz v. Yahoo (Meet My Lawyer, Ted Frank).

Now the point I wanted to make — I told you I would get here: When I was just a baby blogger, some six years ago, I was irritated by some point or article that Walter Olson noted at Overlawyered and wrote a response. And Olson proceeded to give me the best damn lesson in blogging that I ever received: He amended his post to say, and for an opposing view, see Turkewitz. WTF?

“The enemy” had just given me link juice and readers. It took just a heartbeat to fully comprehend the nature of the blogosphere. We are not islands unto ourselves, but this is an ongoing conversation. Nor is this a conversation to be had solely among those with whom we agree. What good is that?

Unlike many politicians (and arguing spouses) that simply talk past each other, barely even acknowledging the position of the other, Olson engaged. And with less than a year under my belt, he then added me to his blogroll (which I wrote about).

Frank wrote something that was interesting. People responded. They may agree or disagree with him, but this is what makes for a vibrant blogosphere. Let us celebrate.

Why is this important? Because many still don’t get it, with social media gurus telling clients to fill their blogs with all manner of Google friendly search terms regardless of the dreck it produces. This is a favorite topic of people like Scott Greenfield and Brian Tannebaum.

Look at the four faces you see in this post. That, my friends, is how blogging is supposed to be done. Break out the boxing gloves and debate the merits and to hell with what the social media gurus tell you about how Google thinks. Google, you may be surprised to learn, could be a tad smarter than you think.

 

December 20th, 2012

Oprah Winfrey, Diane Sawyer and My X-Rays

This is a story of two famous women, and a bunch of x-rays that hang in my office. Both wanted to use them on their shows as examples of surgical equipment that had been left behind. One of the films is to the right, and the others on my web site.

A few years ago I received an email from the Oprah Winfrey show. It seemed that some guy named Dr. Oz wanted to use those x-rays for a show on medical mistakes.

Sure, I said, you can use them, so long as you give me credit so that these don’t disappear into the public domain. Interested parties should know their original source. Thus started the most ludicrous negotiation I’ve ever had in my life on any subject. After a few dozen emails over several weeks, they successfully overlawyered the issue to death and they never saw the light of day on the almighty Oprah show.

I confess that, when I finally wrote As Seen On Oprah! (Kinda, Sorta, Almost) I had a lot of fun. More fun than should be legal, perhaps. It never got much in the way of pageviews, but it’s always been one of my favorites.

So this afternoon I get a call from a producer from Diane Sawyer for ABC News. They also want to use the x-rays for show on medical mistakes.

We consummated a deal in about a minute. You can see the clip here as my films have their 15 nanoseconds of fame and glory.

Two different media divas; two different ways of handling a routine matter.